Boost Support

Swapping your Boost Nail
Unscrew Nail: Turn counterclockwise to unscrew nail, then lift nail to remove. Lower nail and rotate clockwise to screw nail onto eRIG™. *WARNING: DO NOT ATTEMPT TO REMOVE NAIL WHEN HOT. DO NOT TOUCH CERAMIC ROD AS IT MAY DAMAGE HEATING ELEMENT.
Boost - Glass Removal
Between your index finger and your thumb, firmly hold the base of the glass unit AS WELL AS the glass ring that attaches to the device, then push down with caution until the attachment is flush with the lip of the Boost unit. Do not hold from base alone (water chamber) as the joint may break when attaching the glass.
Cleaning Your Glass Attachment
To clean glass attachment, first remove the glass attachment from the eRig, then slowly pour 99% isopropyl alcohol into the mouthpiece until the unit is about 1/4 full. Shake the attachment gently until clean. To rinse out the alcohol, pour water into the top (mouthpiece) until all alcohol is flushed out of the bottom of the attachment. To remove all water from device, blow through mouthpiece and shake gently.
Charging Your Boost
Insert the Micro USB charger into the side of the Boost, then insert the other side of the charger into a USB port or AC adapter. The power button shows a purple light when the device is being charged. A green light indicates charging is complete. Due to the size of the battery, it is recommended to charge 6-8 hours or overnight on an AC adapter to charge fully.
How To Use Your Boost
1. Load Water (Remove glass before loading)
2. Click button * 3 times for titanium nail * 5 times for ceramic nail
3. Load product on tip of tool
4. Touch tip of the tool to nail once light changes color, then begin to inhale through glass mouthpiece.
5. Once all product has melted off of tool, flip tool around and place carb cap on top of the nail to increase vapor density.(Generally 3-4 seconds)
Is there a warranty on my Boost
We offer a 'No Questions Asked' 1 year warranty on all our products. The warranty on the Boost covers the battery, charger and all electrical components for one year. Glass is not covered under warranty. If you have any issues with your product, please do not hesitate to contact us as we are happy to assist you in finding a solution. If you have a warranty issue, just email us at and we will assess your case. If the component cannot be fixed, we will initiate the replacement/return process.
Click Here To Download Boost Instruction Manual